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Hello ! this is what I am passionate for :

I have solid expertise in fraud-related operations management,
fraud identification and mitigation, risk assessment, and data/trend
analysis within the telecommunication industry. I have a proven history
of success in identifying and inspecting fraud cases, recommending
courses of actions, analyzing high-risk business relationships, and
maximizing restitution efforts to achieve multimillion-dollar funding recoveries.

I possess solid proficiencies in detecting fraudulent activities, establishing new systems, preventing losses, and implementing fraud policies. I am talented in performing user acceptance testing, meeting client requirements, arranging functional requirement documents, and streaming revenues.

In Depth Introduction

The followings are the highlight of my entire job history:

✪I minimized potential losses by monitoring and analyzing any possible fraud due to technical weaknesses, operational procedures, product defects, sales mechanisms, customer usage/behaviour, and taking preventive action.

✪ I achieved rank of one of the top three collectors in 2009 and top collector in August 2010 at Rogers Communications.

I excel at providing exceptional planning and time-management expertise and driving optimal organizational performance.
While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved!

Connect with me today to find out how I’ll make your mission my mission, to help bring ALL of your business objectives into focus!
Please feel free to contact me with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances.

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